How to check and clean the BM self-diagnosis memory

Created by Patrícia Siqueira, Modified on Wed, 4 Oct, 2023 at 3:37 PM by Patrícia Siqueira

Every self-diagnosis message identified by BM is stored and can be accessed by the user at the device's frontal panel. The shown value for each self-diagnosis memory digit is the sum of each error ever occurred at that position, and not only of those which are active at the moment. This way is possible to know every single error since the last time that the memory was cleaned (reset).

To check and clean the device's self-diagnosis memory, follow the steps below:

  1. Press at the same time the P and :
  2. The self-diagnosis screen will appear. Press the  or the  to visualize the self-diagnosis:
  3. To clean the actual self-diagnosis memory, just press both P and  at the same time:

ℹ️  If you can’t clean the memory, means that the self-diagnosis is active at the moment. The active self-diagnosis can be visualized at Smart BM software. 


If you have any problems or difficulties with the procedure, please do not hesitate to contact us!

Contacts:  
Telephone: +55 (11) 2410 – 1190 — Ext. 425
Cellular: +55 (11) 97225 – 8683 - 
WhatsApp
E-mail: sac@treetech.com.br
Customer Service Portal

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article