TM Mass Log Download Guide via SDG

Created by Lucas Olier, Modified on Tue, 25 Nov at 4:11 PM by Lucas Olier


1 - Verify the option - Mass Storage


Through the SDG web page, verify if the TM has the mass storage option enabled. To consult, follow the following steps:

1.1 - Access the SDG IP


Add the SDG IP in your browser's search bar.


1.2 - Login to the web page


Click the button
to access the other SD+ settings and log in to the system with
the desired user.



 Informação !

Default User: default
    Default Password: Default123

NOTE: If the system version is lower than 2.3.1, use default as the standard user and password.



1.3 - Access the page "Online"

After logging in, access the online page. 

After accessing the "Online" page, select the TM, then search for "Mass Storage" in the search tab of the Online page.


After searching, it will be possible to verify if the mass storage option is enabled.

2 - Perform the mass log download

2.1 - Consult connection parameters


On the home page, verify the connection port, baud rate (in case of RTU connection), and TM address, as shown in the image below.


2.2 - Access the "Download Log" page


With the MMEM (Mass storage) option enabled, access the "Download Log" page through the "Tools" tab.


2.3 - Fill in the data on the download page


On the log download page, select the TM and fill in the connection, address, and speed data configured in the TM. Use data bits equal to 8, parity equal to none, and stop bits equal to 1. Retries and timeout can be adjusted depending on the stability of the communication network; indicated values are retries equal to 3 and timeout equal to 3000.


2.4 - Start log download


After filling in the data, click "Start Download".


After the download, the file will be available.


If there is any problem or you have any difficulty with the procedure, do not hesitate to contact us!

Contact:  
Phone: +55 (11) 2410 – 1190 — Extension: 425
WhatsApp: +55 (11) 97225 – 8683
E-mail: sac@treetech.com.br
Support Portal

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article