If you encounter difficulties with the system's operation, we suggest consulting the possible causes. If this information cannot resolve the difficulty, please get in touch with Treetech's customer service team or your authorized representative.
The equipment displays alarm messages on the screen
The firmware of the Voltage Regulator AVR-v2 constantly checks the integrity of its functions and the connected sensors and modules. Any abnormal behavior is signaled through a configurable contact.
The meaning of the fault codes is shown in the tables below, respecting the digit of the display where the code appears. The system for indicating the codes is in hexadecimal encoding. If simultaneous faults occur, the number stated in a given digit will be the sum of the individual errors. Below is the table with the possible error combinations in each digit.
Combination code of possible active errors
Code | Description |
0 | No active alarms |
1 | Active Alarm 1 |
2 | Active Alarm 2 |
3 | Active Alarms 1 + 2 |
4 | Active Alarm 4 |
5 | Active Alarms 1 + 4 |
6 | Active Alarms 2 + 4 |
7 | Active Alarms 1 + 2 + 4 |
8 | Active Alarm 8 |
9 | Active Alarms 1 + 8 |
A | Active Alarms 2 + 8 |
B | Active Alarms 1 + 2 + 8 |
C | Active Alarms 4 + 8 |
D | Active Alarms 1 + 4 + 8 |
E | Active Alarms 2 + 4 + 8 |
F | Active Alarms 1 + 2 + 4 + 8 |
Voltage Regulator Alarm Indications
| Alarm Panel | |
| Code | Description |
| 0001 | Overvoltage Alarm. |
| 0002 | Overcurrent Alarm. |
| 0004 | Undervoltage Alarm. |
| 0008 | OLTC Lock Alarm. |
| 0010 | OLTC Check Alarm. |
| 0020 | OLTC Maintenance Alarm due to number of operations per Ipu. |
| 0040 | OLTC Maintenance Alarm per Ipu. |
| 0080 | OLTC Maintenance Warning Alarm for remaining days. |
| 0100 | High voltage alarm on the potentiometric crown cursor. |
Contacts
If you encounter any problem or difficulty while trying to remove the alarm, do not hesitate to contact us!
Contacts:
Phone: +55 (11) 2410 – 1190 — Extension: 425
Mobile: +55 (11) 97225 – 8683 - WhatsApp
E-mail: sac@treetech.com.br
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