In case difficulties or problems arise when operating the system, we suggest consulting the possible causes presented below. If this information is not sufficient to resolve the difficulty, please contact Treetech's CS team or its authorized representative.
The equipment shows alarm messages on the display
The Temperature Monitor — TM firmware constantly checks the integrity of its functions and the sensors and modules connected to it. Any atypical behavior is signaled via a configurable contact.
The meaning of the fault codes is shown in the following tables, respecting the digit on the display where the code appears. The code indication system is in hexadecimal coding. If simultaneous failures occur, the number indicated in a given digit will be the sum of the individual errors. Below is a table with possible combinations of errors in each digit.
Code of combinations of possible active errors
Code | Description |
0 | No active alarm |
1 | Alarm 1 active |
2 | Alarm 2 active |
3 | Alarm 1 + 2 active |
4 | Alarm 4 active |
5 | Alarm 1 + 4 active |
6 | Alarm 2 + 4 active |
7 | Alarm 1 + 2 + 4 active |
8 | Alarm 8 active |
9 | Alarm 1 + 8 active |
A | Alarm 2 + 8 active |
B | Alarm 1 + 2 + 8 active |
C | Alarm 4 + 8 active |
D | Alarm 1 + 4 + 8 active |
E | Alarm 2 + 4 + 8 active |
F | Alarm 1 + 2 + 4 + 8 active |
Voltage regulator alarm indications
Alarm panel | |
Code | Description |
0001 | Alarm due to High Oil Temperature. |
0002 | Alarm due to High Winding 1 Temperature. |
0004 | Alarm due to High Winding 2 Temperature. |
0008 | Alarm due to High Winding 3 Temperature. |
0010 | Alarm due to Oil Shutdown. |
0020 | Alarm due to Winding 1 Shutdown. |
0040 | Alarm due to Winding 2 Shutdown. |
0080 | Alarm due to Winding 3 Shutdown. |
0100 | Alarm due to Delay in Oil Shutdown. |
0200 | Alarm due to Delay in Winding 1 Shutdown. |
0400 | Alarm due to Delay in Winding 2 Shutdown. |
0800 | Alarm due to Delay in Winding 3 Shutdown. |
1000 | Alarm due to OLTC Instantaneous Temperature Differential. |
2000 | Alarm due to OLTC Filtered Temperature Differential. |
Contacts
If there is any problem or difficulty when trying to remove the alarm, do not hesitate to get in touch!
Contacts:
Phone: +55 (11) 2410 – 1190 — Extension: 425
Mobile: +55 (11) 97225 – 8683 - WhatsApp
E-mail: sac@treetech.com.br
Service Portal
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