If the DI display has no numerical values, only dashed, an indication that the unit is not measuring the input values.
In this case, it is necessary to check the input points at the rear of the IED, make sure they are all properly connected, and there is an input mA current in the IED.
After attesting to this information, if the problem persists, contact the Treetech SAC team by the contacts that I put below:
Contacts:
Telephone: +55 (11) 2410 – 1190 — Ext. 421 / 201
Cellular: +55 (11) 97225 – 8683 - WhatsApp
E-mail: sac@treetech.com.br
Customer Service Portal
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